Marketoonist is the thought bubble of Tom Fishburne. Marketing cartoons, content marketing with a sense of humor, keynote speaking.
Marketoonist is the thought bubble of Tom Fishburne, a career marketer and cartoonist.
Learn MoreCartoons from 15 Years of Marketing, Business, & Doodling in Meetings
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GDPR celebrated its first anniversary this week with a flurry of new data privacy regulations on the way, including the California Consumer Privacy Act, called “GDPR-lite” or “California GDPR.” One year later, the effectiveness of GDPR is debatable, company compliance is confusing and bureaucratic, and consumers are drowning in a tidal wave of privacy pop-up notices. As Laura Jehl a…
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Forrester reported last year that “firms think they are transforming, but many don’t realize that transformation will be a permanent state of being.” Principal Analyst Ted Schadler went on to write: “21% of firms think their transformation is done and dusted. Really? Done? Another 22% are investigating or not transforming at all. And while 56% of firms are transforming, their…
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Twenty years ago, in early 1999, the HBR published a pioneering article on the future of personalization titled “Is your company ready for one-to-one marketing?” Reading it is a flashback to the heady days of the dot-com era, with Amazon as case study number one. The article states: “Relationship marketing is grounded in the idea of establishing a learning relationship…
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I wrote recently about lackluster creative briefs as a leading cause of lackluster creative. Another common factor is the lackluster creative review. How we run the process of reviewing creative directly impacts the result. Creative can be made stronger by the virtue of additional points of view. But we have to channel those points of view constructively. The path of…
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“If marketing kept a diary, this would be it.”
- Ann Handley, Chief Content Officer of MarketingProfs
Packed with nearly 200 marketing cartoons, this new book collection celebrates 15 years of Marketoonist.
“In a world where more podcasts are being released than anyone can listen to in a lifetime, the content needs to be highly compelling to attract and retain listeners.” This was a recent observation from Alex White, VP of content at Pandora. As of April 2019, there are over 700,000 unique podcasts on iTunes, with over 29 million episodes. That’s…
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I recently started helping out with a Stanford Business School course called “Humor: Serious Business”, which is teaching students about the power of humor in work. I came across the curriculum while researching my TED Salon talk on humor last fall, and the professors kindly invited me to be their cartoonist-in-residence. Last week, one of the lessons involved talking like…
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Bloomberg reported last week that Amazon employs thousands of workers to listen to voice recordings captured from Echo speakers as part of it’s efforts to improve the performance of Alexa. “Occasionally the listeners pick up things Echo owners likely would rather stay private: a woman singing badly off key in the shower, say, or a child screaming for help. The…
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Recently the owner of a small hotel in the Philippines called White Banana grew frustrated by the constant stream of requests he received from “wannabe influencers” (his term), each one trying to score a free vacation in return for Instagram posts. He posted the following announcement: “We are receiving many messages regarding collaborations with influencers, Instagram influencers. We kindly would…
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Here we go again. Marketers are circling around a hot new social media property heralded to be the next big thing. One representative FOMO headline — “Brands not on TikTok in 2019 will be left behind.” From a marketing perspective, TikTok promises a perfect storm of big numbers (500 million monthly active numbers and record app downloads), a hard to…
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Apple has used “one more thing…” as a closing catchphrase off and on since 1998. Steve Jobs would pretend the event was over, start leaving the stage, and then would say “one more thing” before revealing some magical new innovation. Tim Cook said it most recently with the launch of the Apple Watch in 2014. The next big Apple event…
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According to Gartner, marketing technology now accounts for 29% of the total marketing budget. That’s currently the single largest area of marketing investment, greater than talent (24%), paid media (23%), and agencies (23%). Scott Brinker started mapping the marketing technology landscape in 2011, with 150 marketing technology solutions available to marketers. In 2018, he released an updated graphic with a…
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As the marketing saying goes, “brands want to be people and people want to be brands.” When Tom Peters wrote “A Brand Called You” in Fast Company in 1997, he first popularized the whole notion of personal branding: “As of this moment, you’re going to think of yourself differently! … You don’t ‘belong to’ any company for life, and your…
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As the old maxim goes, you can’t cut your way to growth. Last week, Kraft Heinz posted record losses and an historic goodwill write-down. Many are pointing to years of aggressive and relentless cost-cutting as a root cause. Since their merger in 2015, Kraft Heinz has become the poster child of a budget planning tool called zero-based budgeting (ZBB), evangelized…
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Marketing personas sometimes say more about the marketing team than the customer. Often written out of sight in the ivory towers of marketing, personas are frequently unveiled without clear context of what they mean, how they were formed, or how the rest of the organization is supposed to use them. A couple years ago, I consulted with an early stage…
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Sometimes we marketers can climb so far up the brand ladder from functional benefits to emotional benefits to social benefits, we can lose touch with why people are buying our products in the first place. There is power in purpose-driven brands. And yet, when every piece of marketing attempts to communicate some kind of social purpose, social purpose can start…
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After serious political forays in 2017 and 2018, ads focused much more on levity in this year’s Super Bowl. A recent Morning Consult poll showed that two-thirds of Americans don’t think political ads have any place in the Super Bowl. Morning Consult CEO Michael Ramlet said, “The Super Bowl is definitely the wrong place to make a statement.” He goes…
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User experience design often loses sight of the actual user. When sites optimize so much for the behavior that it wants to influence next (collecting an email address, moving people into a funnel), the reason that people come to the site in the first place can get overlooked (or buried under pop-ups). There’s a continual balancing act between user experience…
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Whenever I’m in the midst of a frustrating customer service exchange, I find myself reaching for a sketch pad. Last week it was Nespresso, but I think what happened is commonplace and illustrates some of where customer experience frequently falls short. I placed a simple coffee order online that turned into a lengthy web chat a week later when the…
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This time of year, we marketers love to make bold predictions about the year ahead. We are perennially excited about the shiny new thing. That excitement can keep us informed but it can also distract us from what may actually be most important for our marketing strategy, our brand, and our business. It can also keep us tethered to the…
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My TED talk just went live. In October, I spoke at the TED headquarters in New York on how humor can be a vehicle to talk about things that are otherwise hard to talk about. At work, humor is often overlooked or discouraged, but it can be one of the most powerful communication tools. Humor brings people a sense of…
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