• 0

Marketoonist | Tom Fishburne

Marketoonist is the thought bubble of Tom Fishburne. Marketing cartoons, content marketing with a sense of humor, keynote speaking.

  • Campaigns
  • Speaking
  • About
  • Cartoons
  • Contact
  • Book
  • 0

crowdsourcing ads

May 12, 2013 11 Comments

  • Paid licensing options include high resolution download.
  • Presentation $35.00 Add to Cart
  • Newsletter or Website $100.00 Add to Cart
  • Corporate Blog/Sponsored Post $50.00 Add to Cart
  • Looking for other licensing options? click here
  • View Cart
  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)

Marketers are increasingly crowdsourcing aspects of their campaigns and bringing fans into the creative process. Over 20% of the ads in the last Super Bowl used some form of crowdsourcing. In February, Hasbro let a Facebook survey pick which Monopoly piece would replace the iron. Surprise, surprise, the Internet picked a cat.

Crowdsourcing can bring higher levels of engagement to a campaign and extend the buzz before and after the actual media buy. But there are different flavors of crowdsourcing. And different tactics may work for some brands better than others.

Before marketers leap on the crowdsourcing bandwagon, they need to decide the best approach for their brand, and just how much control to give away to their audiences. Giving too little control (like Audi’s lame survey to choose one of three endings to their Super Bowl ad) can fall flat. Giving too much control (like the Internet poll that picked Justin Bieber’s next tour location as North Korea) can backfire.

There is wisdom of the crowd, but it all depends on what crowd. Listening to the “crowd” can easily lead to lolcats and the lowest common denominator.

Ultimately, it comes down to the connection that brands have with their audiences. Crowdsourcing done well can channel and amplify that connection. Crowdsourcing done poorly can reveal how shallow that connection really is.

I’d love to hear your favorite examples of crowdsourcing in marketing.

(Marketoonist Monday: I’m giving away a signed print of this week’s cartoon. Just share an insightful comment to this week’s post. I’ll pick one comment at 5:00 PST on Monday. Thanks!)

Filed Under: advertising, social media

Get a new marketoon each week:

Previous Post Next Post

controversy marketing

word-of-mouth marketing

Browse similar cartoons in: advertising, social media

Browse By Category See All Marketoons

11 Comments

Join the Discussion
  1. Luke Murphy says

    May 12, 2013 at 11:28 pm

    A crowd sourced coronation song for the new King of The Netherlands, didn’t really go according to plan:

    http://www.newyorker.com/online/blogs/culture/2013/05/king-willem-crowdsourced-dutch-song-gone-wrong.html

    Reply
  2. Yannig says

    May 13, 2013 at 12:23 am

    Hi Tom,
    I’ve compiled quite a lot on this interactive timeline: http://www.tiki-toki.com/timeline/entry/52997/Crowdsourcing-by-Worlds-Best-Global-Brands/ It’s being used a lot today (enough to write a PhD about it, which is what I’m doing 😉 )

    Reply
  3. Steve Schildwachter says

    May 13, 2013 at 4:35 am

    Tom, I’m not sure if I have a favorite crowdsourced ad, but I do have a favorite approach: Like any other advertising tool or technique, crowdsourcing must attach to the right brand, product — and strategy. Not just anybody can or should try crowdsourcing.

    An important corollary: No advertiser should try crowdsourcing unless they have some experience listening to consumers. I’m not talking about focus groups, maybe social media, but no matter what the listening post, a demonstrated ability to understand their public.

    OK, you *did* ask for an example. This Ford Focus commercial http://www.youtube.com/watch?feature=player_embedded&v=sZNS84fqqoc features two race car drivers and a crowd of onlookers, all of who sent smartphone video that Ford made into an ad.

    By the way, there’s a crowdsourced agency, Victors & Spoils, that invites moonlighters and freelancers to submit ideas. It’s fun to be on their mailing list even though I haven’t (yet) submitted anything.

    Reply
  4. Denise Donohue says

    May 13, 2013 at 5:39 am

    I’ve never tried a crowdsourcing tactic, although I may have an opportunity to do so in the future. My training in p.r. says never ask questions you don’t know the answer to – foreshadowing the Justin Bieber debacle. But you don’t get the brand engagement if you only rely on old-school p.r. Perhaps the best of both worlds, and a tactic that lowers risk is crowdsourcing simple choices where you control the options. Which M&M color should we add of these options; which Monopoly piece from these options. This kind of consumer voting has been going on for a while, but social media allows much more participation. Thanks for a thought-provoking ‘toon.

    Reply
  5. Bill Carlson says

    May 13, 2013 at 6:26 am

    In the past we came up with concepts and did some consumer research to get a sense of what works and what doesn’t. And of course, leaning toward what the consumer told us would work.

    Perceptions of research run the full range from “never make a move without it” to “who needs it”… Cost might be an issue but probably a more common consideration these days is speed to market — i.e. everybody feeling pressure to move instantaneously on everything. So there are some who might skip the research step based on… well… gut feel?

    There are probably a few brands who wish they had taken a little more time and been a little more rigorous in testing consumer reactions to changes — The Gap and JCPenney logo changes come to mind. Or maybe not — probably someone at each retailer was selling the idea that all the free press and bending over backward based on consumer feedback was a good thing — all that falls into “in the eye of the beholder.”

    I have often wondered about those situations — what would have happened before Facebook and all other social media? I’m not a loyal shopper at either of those retailers but to me, the logo changes were a neutral event — they didn’t change my perceptions of either retailer, and sometimes a new look is just a new look. So I didn’t run to Facebook to offer my personal opinion — and I wondered what the mix of feedback looked like across the full target market.

    Anyway, crowdsourcing is in some respects a mashup of the creative and consumer research steps. If the ideas come from the target audience, it’s the same as having come up with an idea and having it test positively.

    Or so we tell ourselves. Is that good enough to make a major strategic marketing decision?

    Maybe, but the question is whether or not those consumers who participate in a crowdsourcing exercise are properly reflective of the overall target market?

    Which kind of brings us back to the idea that for more major strategic initiatives, we should test any idea, regardless of the source.

    Reply
  6. Kristina Dolan says

    May 13, 2013 at 7:01 am

    I’m a huge fan of crowdsourcing and what it has done for the new marketing landscape. Adding social media into the pool, and we have an automatic tidal wave. I love the interaction crowdsourcing has brought to the conversation between brands and consumers, and I can’t wait to see what other changes come from the social-crowdsourcing relationship. http://blog.moontoast.com/blog/social-impact-on-entertainment

    Reply
  7. Sean Copeland says

    May 13, 2013 at 7:32 am

    I couldn’t agree more! There is a time and place for crowdsourcing and it requires a keen creative team to understand which boundaries will ensure the contributions of the crowd and the type of crowd don’t go outside of the campaign requirements and restrictions. I’m actually very eager in seeing where I can take crowdsourcing in the realms of market research as a usable source of insights. Thanks for the marketcartoon!

    Reply
  8. Concetta says

    May 13, 2013 at 8:07 am

    The only ad people I think do crowdsourcing really well is Doritos. Their crowdsourced Super Bowl ads are amond the funniest I’ve ever seen.

    @Steve – Victor & Spoils did another of my favorite crowdsourced ads, the “No Cages” campaign by Harley Davidson. Very entertaining.

    Reply
  9. Paul (from Idea Sandbox) says

    May 13, 2013 at 10:47 am

    They’re replacing the iron? *sigh*

    Reply
  10. tomfishburne says

    May 27, 2013 at 6:47 am

    Hi all,

    Really great insight, thanks! This week’s print goes to Steve. I really like the reminder that crowdsourcing is not for everyone and that it’s integrally linked with knowing how to listen to your audience. That comes first. Thanks!

    -Tom

    Reply
  11. Stephan says

    June 26, 2013 at 1:56 am

    It’s all in German… but we crowdfunded a poster and an ad for a voting campaign. People could be part of the poster if they paid 20.- and sent us a picture. Once the ad was out people could tag themselves on the ad on facebook. The level of connection of the crowd with the campaign was awesome:
    http://www.beiss-den-hai.ch/projekte/project/mieter-schwarm-plakat/

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

  • Paid licensing options include high resolution download.
  • Presentation $35.00 Add to Cart
  • Newsletter or Website $100.00 Add to Cart
  • Corporate Blog/Sponsored Post $50.00 Add to Cart
  • Looking for other licensing options? click here
  • View Cart
Your Ad Ignored Here Book Image

15 years of Marketoonist compiled for your marketing pleasure.

Order Now

About Marketoonist

tom_image

Marketoonist is the thought bubble of Tom Fishburne a career marketer and cartoonist. Learn More...

Subscribe

Get a new marketoon delivered to your inbox each week.

 

Browse Blog Posts

Most Popular Cartoons Browse Categories

Marketoon Campaigns

contentmarketing

Content marketing with a sense of humor.

Learn More

Keynote Speaking

speakingworkshops

Insightful, funny, and visual keynote talks and workshops.

Book Tom to Speak

Search Blog Posts

Interested? Let’s Talk!

Marketoons

Browse Categories

Get New Cartoons Weekly

About Marketoonist

Tom Fishburne is the Founder and CEO of Marketoonist, a content marketing studio that helps businesses reach their audiences with cartoons.

© 2023 Marketoonist