Archives for 2020
Browse all posts for 2020.
creating personas
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consumer privacy comeback
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brand purpose marketing
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how to do strategic planning
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lead nurturing isn’t a numbers game
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CX is more than a department
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changing customer needs
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product choice overload
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psychographic profiling
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flipping the script
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sales impact of advertising
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the productivity trap
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rise of the customer service bots
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business as usual
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evolution of digital transformation
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From Brand Safety to Brand Suitability
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the pace of change
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customer experience management
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the value proposition and lessons from higher education
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facebook ad boycott and 10+ years of facebook cartoons
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